May 7, 2008
Anita Langford, RN, MS, NHA, vice president of care management services at Johns Hopkins Bayview, has received the 2008 Leadership Award from The Johns University Women’s Network. The award recognizes Anita for outstanding leadership through mentoring, including motivating and developing leadership skills in others and increasing employee knowledge of critical issues. Below is an excerpt from her nomination.
"Realizing that motivation also comes from inside a person, Anita matches assignments with the best person for the job. Having spent a great deal of effort to identify individuals’ strengths, this allows her to set people up for success and not failure. Often times, Anita expresses more confidence in the person than the person has for himself or herself–a very motivating and encouraging experience!
"Motivating others also comes through demonstrating a hands-on approach. Anita was a key leader in the transition of Baltimore City Hospitals into an organization worthy of the Hopkins name. In 1990, the skilled nursing facility and chronic hospital were located in the Mason Lord Building. Anita was instrumental in planning for the new state-of-the-art long-term care facility–the Johns Hopkins Geriatrics Center, now called the Johns Hopkins Bayview Care Center.
"In addition to overseeing the details of the new building and the move, Anita knew that it would be critical to focus on the employees and customer service. This was long before service excellence was identified as a Hopkins’ priority. In fact, Anita was a pioneer in this area. She even hired a consultant and educator to develop and present an entire program called Guest Relations: Creating a Positive Image. Every employee attended the educational sessions before moving to the new building. Anita understood that the new building meant nothing without a new attitude/employee culture. As a result of Anita’s vision, the long-term care programs were the first to adopt service excellence standards on the Johns Hopkins Bayview campus.
"Anita is a wonderful role model. She is very committed to service excellence, quality clinical care and keeping focus on the mission and objectives of the organization. She is very detail-oriented when working on a project, holding herself and others to a high standard of excellence. As a result, Anita and others feel proud of the completed work."
The Johns Hopkins University Women’s Network (JHUWN) is an organization established to improve the status of women, and thereby the human climate, in all divisions of Johns Hopkins Enterprise. The JHUWN identifies and takes a leadership role on issues of concern to Hopkins women, fosters professional development and provides networking opportunities through educati onal and socio-cultural activities.
