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Patients & Guests

Information Desks

Personnel are stationed at desks throughout the campus to answer questions, provide directions and be of assistance in any way possible.

Patient Relations

Patient relations representatives provide information and support to visitors in the critical care and operating room waiting areas, coordinate special requests and assist with patient concerns and issues. To contact a patient relations representative, please call 410-550-0626.

Lost-and-Found

Lost-and-found items from the Medical Center are kept in the security office (located in the ASC building). Please call 410-550-0333.

Visiting Hours and Policy

Hours vary according to the different hospital floors. If you are a patient, or a family member or friend of a patient, ask the nurse on your floor for visiting hours.

Important Notice to Johns Hopkins Bayview Patients and Visitors

Johns Hopkins Bayview Medical Center cares about patients, community and visitors. We are committed to providing the highest quality of care in a safe and welcoming environment.  As you may have heard, our community is seeing a dramatic increase in reported cases of the H1N1 flu. This increase is particularly prominent in the pediatric population. Because we care about you and all of our patients, we have decided to make the following temporary changes to our visitor policy:

  • Children under the age of 16, unless they are a patient, are temporarily restricted from all inpatient care areas, including Labor & Delivery and the Neonatal Intensive Care Unit (NICU).

If you have influenza-like symptoms, do not visit patients. Symptoms include fever and one or more of the following:

  • Cough
  • Sore throat
  • Body aches
  • Headache
  • Chills and fatigue

Take preventive measures:

  • Get vaccinated
  • Cover your mouth and nose with a tissue or your sleeve when you cough or sneeze
  • Wash hands often with soap and hot water or with alcohol-based hand cleaner
  • Avoid close contact with sick people
  • If you are sick, PLEASE STAY HOME.

We appreciate your help protecting our patients during this outbreak of H1N1 flu.

Learn more about  the H1N1 flu at Johns Hopkins

Wheelchairs

Wheelchairs are available at the BMO and Pavilion entrances to the Medical Center. If you need assistance, please ask a security guard or registrar.

Security

Johns Hopkins maintains round-the-clock security with Protective Services Officers posted inside and outside all Medical Center buildings who continuously patrol all areas of the campus. For security assistance, call 410-550-0333.

 
 
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Copyright © 2008 Johns Hopkins Bayview Medical Center

4940 Eastern Avenue. Baltimore, Maryland 21224. 410.550.0100